Government Elearning! Magazine

DEC 2015 - JAN 2016

Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.

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24 Winter 2016 Government Elearning! employee training strategic questions: 1 How efective is your employer- provided training program at teaching you new things? 2 How efective is your employer- provided training program at improving your performance? 3 How efective is your employer- provided training program at preparing you for the future? Te responses were separated into two broad categories: 1,002 who work at organizations that are not clients of BizLibrary, and 819 who work at BizLibrary clients (the "control group"). For the purposes of this conversation, it's less important who provides the solution. What is relevant is the type of solution the employees use. Te control group uses a solution with the following characteristics: >> Heavy emphasis on technology-enabled learning >> Video-based content >> Primarily micro-learning (seven min- utes is average length of the most re- cently added 2,500 courses) >> A completion average of 4.8 courses per month >> LMS's that are designed expressly to maximize impact of video >> LMS and video that's all fully mobile- ready and mobile-optimized >> A wide selection of content topics, and generally a high awareness of content availability >> Minimum of 5,000 courses, and in some organizations 14,000-plus video courses >> Low emphasis on ILT, though most organizations use some classroom in- struction Te broader public participants reported a wide range of content-delivery tools, with ILT being the dominant form. Te public participants reported some access to technology-enabled learning including traditional e-learning (click-and-advance PowerPoint-style courseware), virtual classroom and online videos. Tese participants generally reported fewer content options than the control group. In other words, the public participants generally reported access to traditional employee training programs. THE RESULTS Question 1: How efective is your employer's training program at teaching you new things? Employee learning is about acquiring new skills and knowledge. For training programs, this should be a foundational competency. Every employee learning program should be efective or very efective at teaching employees new things. Te chart on the lef compares the responses for the public participants to the control group in response to Question 1. Tere are signifcant diferences between the public responses and the control group 18.46% 37.92% 50.52% 22.75% 10.28% 7.81% 6.19% 4.17% 4.39% 1.56% 23.31% 19.27% Ve ry Effective Effective Neutral ■ Public ■ Control Group Ineffective Very Ineffective N/A Effectiveness at Teaching New Things 15.17% 35.73% 45.57% 25.45% 12.77% 8.07% 6.29% 4.56% 4.59% 1.30% 26.30% 20.83% Ve ry Effective Effective Neutral ■ Public ■ Control Group Ineffective Very Ineffective N/A Effectiveness at Improving Performance For training programs, acquir- ing new skills and knowledge should be foundational competencies.

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