Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.
Issue link: https://gelmezine.epubxp.com/i/48384
Case Study Learning Management Creating a THE NUMBERS ARE STAGGERING: 30,000 MAN-HOURS OF INSTRUCTION, 9,000 COURSE COMPLETIONS. BY BEN CARSTENS With more than 60 years expe- rience as one of the world's leading global producers and distributors of machine tools, Japan-based manufacturing company Mori Seiki has been dedicated to continued advancement in the industry through innovation and quality manufacturing. Headquartered in Chicago, Mori Seiki USA has 14 offices spread across the U.S., 32 Annual 2010 Corporate Canada, Mexico and Brazil and recently agreed to a strategic collaboration with German machine tool manufacturer, Gildemeister AG (DMG) to become DMG/Mori Seiki USA. In the highly-technical and computerized world of CNC (computed numerically con- trolled) machine tools where the technology is changing at a rapid pace, Mori Seiki found it was struggling to keep up with training employees, distribu- tors and customers in a timely manner. Having hosted typical customer technical training courses for a few years, the decision was made to restruc- ture into a professional corpo- rate university — Mori Seiki University (MSU). That plan required researching and find- ing a learning management system (LMS) that would pro- vide a foundation for the learning goals. Mori Seiki found that GeoLearning's GeoMaestro LMS fit the imme- diate needs of their company. "The GeoMaestro LMS increased the speed by which information traveled through- out our organization, becoming a big cost saver," says chief learning officer Rod Jones. "When you are a fractured organization like we are; with 14 offices throughout the U.S., Canada, Mexico and Brazil; more than 30 distributors across the country; and numer- University for Employees and Customers ous engineers and salesmen working from their homes, that becomes critical. It's a struggle to bring people to a central location for training because of the cost that incurs. When we had to reduce our travel budget during the recession, we were already positioned perfectly online. Our organization bene- fits tremendously from being able to reach our employees 24/7 from anywhere." MULTIPLE LEARNING OPPORTUNITIES MSU offers a three-pronged approach to learning that includes online, on-site and classroom training with the goal of transforming regular Elearning!